A fake email does not need to look sophisticated. It needs to arrive on a busy day. The sender name says Finance. The logo looks right. The message says an invoice needs urgent attention before a deadline. Someone replies, opens the attachment or changes bank details because everything feels plausible enough for thirty seconds. Email…
The button looks harmless because we see it everywhere. Continue with Google. Continue with Apple. Sign in with Microsoft. One click and you are inside the app without inventing another password you will forget by Friday. I use these buttons too. They are often the sensible choice. But I think people have become so comfortable…
The first good mixed-reality headset demo I tried was impressive for about twenty minutes. Windows floated in the room. A 3D object sat on a table that did not actually contain it. Video looked enormous. Hand tracking felt slightly magical. Then I wanted to answer a normal email. The headset became a computer attached to…
A team I worked with once had twelve monitoring dashboards open during an outage. CPU graphs. Database latency. Application errors. Network traffic. Cloud metrics. Customer experience. Queue depth. Another dashboard whose owner nobody could identify. The room looked very informed. Nobody knew what was wrong. That was the moment I stopped believing that more observability…
I once built a tiny script that checked a service every minute. โAny new orders?โ No. One minute later: โAny new orders?โ No. Again. The script worked. It was also ridiculous. Most of the day, nothing happened. The software kept asking anyway, creating unnecessary requests, logs and opportunities to fail. Then I learned to use…
A browser extension once saved me enough time that I recommended it to everyone. It cleaned up a repetitive web task, added one useful button and mostly stayed out of the way. Months later, the extension changed owners. Its privacy policy changed too. The new version wanted broader access than before. I removed it. The…
A familiar travel-day problem goes like this. You open a website on your phone, it asks for a password you haven’t typed in months, and suddenly you are standing near an airport charging point trying to remember whether you added an exclamation mark or a year to the end of it. Then comes the reset…
A few years ago, I watched a team spend nearly an hour proving that their system was healthy. CPU usage looked normal. Memory was fine. The database was responding. Every dashboard was green. Meanwhile, customers couldnโt complete payments. The problem eventually turned out to be a small change in the way one service passed an…